We work hard on the shipping and packing sections of Forbidden13 and make sure we get our orders out as fast as possible. Please allow 2-4 working days for the order to be processed and packed; you'll then have shipping times on top of these times.
 Some products may take longer due to being printed or made to order (Dog Collars, Custom Embroidery)

UK Shipping: 2-4 Business days after processing

USA Shipping: 3-6 Business days after processing

Europe Shipping: 2-6 Business days after processing

Rest of the world: 6-14 Business days after processing

For the rest of the world, we work to ensure your items are dispatched and processed as quickly as possible. While delivery times may vary, there may be a print facility near your location, allowing your order to arrive just as fast as our standard processing times. If you have any questions before placing an order, please feel free to contact us.

Please allow extra time during bank holidays and Christmas. Any shipping delays will be updated on our shipping page.

We’re now partnered with a leading global print company that operates factories worldwide. This means you save on import and customs fees, and benefit from lower shipping costs since your order is fulfilled from within your country or a nearby location.

All shipping costs are calculated at checkout, as prices vary depending on the product and destination. Orders within the UK qualify for free shipping, while international customers receive free shipping on orders over £75. Once your order has been dispatched, a tracking number will be sent to you via email. If your parcel does not arrive within the estimated timeframe, please contact us and we’ll trace your order and resolve the issue.

Thank you for supporting The Forbidden Cult team.

Forbidden13 accepts a wide range of secure payment methods to accommodate their customers:

• Visa
  
• Mastercard
  
• American Express
  
• Discover
  
• Diners Club
  
• UnionPay
  
• Apple Pay
  
• Google Pay
  
• Shop Pay
  
• Klarna & Clearpay (for flexible payment options)

1. Browse Products
2. Select Options
3. Add to Cart
4. Review Your Cart
5. Proceed to Checkout
6. Enter Shipping Information
7. Enter Payment Information
8. Review & Place Order
9. Confirmation

Forbidden13 offers free UK shipping on all orders, and free international shipping on orders over £75.

While the estimated delivery time is typically 5–7 working days, please be aware that international shipments may take up to 30 days due to customs processing.

If you need more detailed information or assistance, feel free to ask!

• You have 14 days to return unused items in their original condition and packaging.

Exclusions apply: sale items, stickers, sunstrips, socks, and caps. Return shipping is paid by the customer.

• Only for defective or damaged items. Contact sales@forbidden13.co.uk to arrange an exchange.
  

FORBIDDEN13
14 Mayfield Terrace
Warsop, Mansfield
Nottinghamshire, NG20 0LE
United Kingdom

• Processed to your original payment method once the return is approved.
  Full Policy

• After placing your order, you should receive a confirmation email from Forbidden13. This email typically includes a tracking number and a link to track your shipment.

• United Kingdom: Royal Mail
• United States: USPS, UPS, FedEx
• Canada: Canada Post
• Australia: Australia Post
• Europe: DHL, local postal services
• International: DHL, UPS, local carriers

When ordering a gift, make sure to enter your email address to receive the order summary, and enter the recipient’s name and shipping information for delivery. We will ensure that all prices and receipts are excluded from the package.